MtJ

Thanks for the advice Loc, I was definitely going to contact the our sales guy. He's been awesome throughout. The only bummer with him is that he is only on staff during the summer and then goes back to school fall through spring. Yes, this is Cope and McPheters.

We went out last night and the wake looks the exactly the same as far as the wash at the tip. Not only that but our issue with the ballast fuses blowing was not solved. We've already brought the boat in twice for that one. Very frustrated right now.

That's my hope too. If not, I have no idea what to do.

I posted this on wakeworld as well, but I thought I should post here. The issue we were having was with our port side wake washing out as well as our fuses to our ballast popping (brought it in last fall for the same issue and it was not fixed) and another exhaust gasket leak (port side this time, starboard side last fall, apparently the port side one went bad while being garaged all winter). Anyway, here is the post: Just got the boat back from Cope yesterday. They took it out on the lake and found that the center ballast was not filling properly. I was told they moved the 210# that we had in there to the bow and filled the center ballast and that now, "the wake is dialed". I hope it is. They charged me $300 for the water test and fixing the center ballast. I argued with both the service manager and the GM about the charge as I felt it should be covered considering we bought the boat 13 months ago and haven't been able to get a good port side wake since. I was told I'd have to pay for it because Fineline's warranty is only good for 1 year. So basically, because we tried to do everything we could to fix it ourselves, we ended up having the boat for one month too long and had to cover the costs ourselves. Needless to say, I'm very frustrated. It's almost like the fact that I just bought a boat from them a year ago that it doesn't even matter. I'm not into handouts, but I am into good customer service and I don't feel like that's what I'm getting. I also don't appreciate being told that I would be called and told of any charges before the work was done, only to receive a phone call requesting they put gas in the boat and then when I got to pick it up, I'm told I owe $350. I was told the boat would be getting a water test. (I didn't know it was going to be $125), but I had no idea about the ballast issue and that there would be a charge until after I picked the boat up and got my receipt. What happened to calling me before any work was done that would cost? One cool thing that happened is I saw the guy that sold us the boat and talked with him about what happened. He felt bad and offered to try and get some sort of pro shop credit for me if he could. It's a tough situation because I really like our sales guy and he has been awesome throughout, but every time the boat needs service or anything, the customer service is more than lacking. Maybe it's like that at all shops and I just need to get over it. Anyway my main reason for posting this is to tell people to get your boats in the shop for any little problem they might have. It could be anything and it could be worse than you think. The warranties on these things are shorter than a microwave's, and little repairs cost a lot. You may think you are being a good owner by trying to solve problems yourself, but what you're actually doing is costing yourself even more money on top of what you're already paying for a very nice boat. We probably won't be able to get the boat out till next week, but I'll post and let you guys know if the wake is truly "dialed in" or if I just dropped $300 for $#it's sake.

Sideswipe- That's a pretty sick pipeline you've got goin there. WOW.

This is with 800#'s in the rear lockers and 250#'s center ballast with six people. I also added a picture of one of my little bro's first Air Raleys that a buddy of mine put together. Shows the issues we've had with whitewash on the port side too.

Here are the pics of the wetsounds up close.

Here's the boat my brothers and I picked up last summer. 07 Avy C4.

I'm Michael from Seattle, WA, but we ride Lake Entiat on the East side of the mountains in our '07 Avalanche C4.